Return Policy for The Whisky Shop

We ONLY accept the return of goods and issue a full refund when:

• goods are faulty or damaged (please notify at time of delivery)
• and/or clearly different from those ordered.

This returns policy does not affect your statutory rights. Please refer to our terms and conditions

To Return Goods
We wish to provide excellent customer service, so should you suffer any of the problems detailed above and wish to return your goods please contact The Whisky Shop Customer Services. They will do all they can to advise you as to the best way to return your goods.

Whisky Shop Customer Services

Email:
info@whiskyshopusa.com

Fax:
415-989-5027 (24 hours a day, 7 days a week)

Our beloved 'scotch' is a highly desirable commodity, as we all know. Therefore we advise the following to any of our customers who are returning goods for whatever reason:

• Please return your goods by Registered Post Service, as this will insure your goods.
• The Whisky Shop cannot take responsibility for 'returned goods' lost in transit, nor for courier charges or duties incurred on returned goods.